    

    This document describes:

    - Ordering and Pricing

    - Testimonials

    - Online Purchasing/Registration

      - Internet

      - CompuServe (GO SWREG)

    - The Order Screen

    - Site Discounts - Many Computers or (LAN) Server

    - Group Discounts

    - Test Site (Beta Testing)

    - Remarks/Questions

    - Benefits of Purchasing a Fully-Licensed Copy


    See the file VENDINFO.DIZ for the license terms and support policy.

    

                              Ordering and Pricing

    If you entered this file from within the program's order screen  help,
    then  you  are  already  on  your  way to order and the prices will be
    computed while you complete all relevant fields.

    However, if you are reading this file by any other means, see the file
    ORDER.TXT, or start FH.EXE and press Shift+F1 to enter  the  built  in
    ordering module. (It won't print any forms without your approval)

    

                               Testimonials

               "Better file management than Norton Commander"
                    -- PC-Active Magazine, Coverdisk #76

     "An excellent program with extensive sorting and selection options"
                  -- Review by the Dutch IBM-PC user group.

            "File_Handle is a very versatile utility program"
     -- Jan van der Werf, IT tutor at the Open University of Utrecht.

      "This is the finest DOS File and Program Manager I've ever seen"
                  -- Luut Feenstra, electronic engineer.

     "I use it for maintenance, viewing graphics and playing sound files"
                      -- C.W. Floor, civil engineer.

      "I Use File_Handle to maintain and clean up my network drives"
             -- Leo Blonk, Software Development Team Manager.

    

{2}                      Online Purchasing/Registration

    Only the Single-user licenses can be purchased trough online services.
    Use the built in ordering screen in File_Handle to order Group or Site
    anmd other licenses directly from Hasoft. (Shift+F1).

    Usually within 24 hours you'll receive a registration key  by  e-mail,
    unlocking the program to its full potential, and it also turns off all
    reminder screens.  This key file will work for all versions within the
    same major release number, including new revisions.

    After receiving the key file, you will have either a:

    - Lite version:

      Your copy is now complete.  You will also receive, with your e-mail,
      a set of extra icons you can use under Windows.

    - Regular version:

      Your copy is now complete, but you'll receive a complete package  by
      postal mail, that, apart from the extra set of icons,  also includes
      a printed copy of the manual and a disk with the latest copy.    The
      regular  version supports most networks and it can handle more files
      than the lite version.


    The following online services will accept your order:

    o ShareIt! Registration Service (Germany, Europe)

      Security: Secure SSL server.

      Accepts : MasterCard/Eurocard, Visa, Amercan Express, Diners Club
                Money Order, etc.

      URL     : http:\\www.shareit.com\programs\100079.htm

      Press one of the order buttons on this page to purchase the  program
      of your choice:

      - Lite
        ------
        100081 - English
        100079 - Dutch        * The main help is (still) English

      - Regular
        -------
        100082 - English
        100080 - Dutch        * The main help & manual are (still) English


    o CompuServe (GO SWREG)

      If you have a CompuServe account you can order File_Handle  directly
      from the Shareware Registration Database.   CompuServe  charges  the
      program plus shipping & handling costs to your account,  and e-mails
      your order directly to Hasoft.

      To order via CompuServe you must take the following steps:

      1. GO SWREG

      2. Enter the global area your mail address is  located  in.  This is
         used to calculate the shipping and handling costs.

      3. Enter "100710,1352" in the "Author's User ID" field, or enter the
         program's registration code in the "Registration ID"  field.  You
         can opt for the Low-Cost Lite or the enhanced Regular version.

         - Lite
           -----
            8984 - English
           14036 - Dutch      * The main help is (still) English

         - Regular
           -------
            7618 - English
           14035 - Dutch      * The main help & manual are (still) English

      4. Complete the steps as indicated by the SWREG service;  your name,
         address, etc.


    * When demand dictates, the manual and help file will  be  translated,
      and all registered users of the Dutch version will receive a copy of
      that translation in the form of a manual and/or helpfile.

    

{1}                             The Order Screen

    The order screen (Shift+F1 in FH's main screen) is an automated  entry
    system.  It  will  default  to  different  rules if certain fields are
    filled a certain way. It will calculate the appropriate BTW or VAT and
    shipping and handling costs. After printing (the screen is only a part
    of the actual form) you will have a detailed order form,  a  necessity
    if you are a company. This form is designed to fit a standard envelope
    with a left or right window.  Hasoft will always include an invoice in
    the fully-licensed package it sends you.

    When you print the order form - after completing it - all the info you
    will need is on it, things like Address, Account number, amount, etc.

    The order screen is  generally  self-explanatory,  but some fields may
    need specific information, which you can find below.

    You don't have to read all of the text below,  but if you frown at any
    field on the order form,  please read the appropriate paragraph(s). It
    will prevent unnecessary communications between Hasoft and you, delay-
    ing your order substantially.

    This document can be read online while completing the order form,  via
    Info (F5).

    Hint: Hasoft doesn't honor any orders if name and address  are clearly
          designed  to lead to widespread use of unpaid licensed versions.
          Always use real names and addresses in these fields.

    Ordering includes the following:

    o NAME/ADDRESS.  Enter your name in "LAST, FIRST" format. If you are a
      company, enter its name at the 'Name' heading.   IF YOU USE A CREDIT
      CARD, ENTER THE NAME *EXACTLY* AS IT IS NOTED ON THE CARD!

    o LICENSE. Choose the type of license you need. Read about licenses in
      the file VENDINFO.DIZ via License (F6), and choose the one that des-
      cribes your situation.

      The Lite versions are basically equal to the Regular ones,  but  for
      economic reasons (hobby usage!) lack Network support,   restrict the
      number of files and directories to 500 per window, 10 free ARF links
      and  have  no  printed manual. The Regular version handles more than
      2600 files and more than 2800 tree nodes per window.

      INFO REQUEST is not a license; you can use it to ask or  tell  some-
      thing without ordering.

    o SYSTEMS.  The price for a site license depends on the number of sys-
      tems your company has.   For example, fill in 10 systems if you have
      10 or less, but more than 5.   Usually, there are more systems close
      together, so users can share a manual;  you don't need one for every
      system.

    o CONTACT. As a company, you need to appoint somebody to handle inter-
      nal support.  This person takes care of ALL support calls to Hasoft.
      This is to prevent individual users from taking up support time  for
      the same problems over and over again.     Place his/her name in the
      'Contact' field, including a direct phone and fax number. This field
      doubles as the Group name field for group licenses.

    o E-MAIL. Enter your full e-mail address here.    Companies should use
      this field for the address of their Contact person.

    o BTW/VAT. See 'Mail Area' below for the meaning of this field.   This
      field  is  only  visible if it is appropriate in the context of what
      you've entered in other fields. Basically, residents of the European
      Unity must pay this tax (also see MAIL AREA below).The proper amount
      will be added automatcally by the ordering system.

    o PAY WITH. Choose a method of payment.  Don't send cheques drawn on a
      bank  outside  the  Netherlands, it will be very expensive for me to
      cash them. Instead,  ask your bank to transfer the total  amount due
      directly to Hasoft's account, at either bank in the menu. Or use any
      other method open to you.

      Some forms of payment are less expensive than others.  Your bank can
      charge a fee for the transfer.   Don't subtract that amount from the
      total amount due. The total amount on the order form includes all of
      Hasoft's costs (Free On Board).   In some countries, customs may re-
      quest some form of import tax from you, that you'll pay later.   See
      'Customs' below.

      EUROGIRO: Holders of a giro account in many European  countries -and
                Japan- can pay through a service called Eurogiro.

      TRAVELERS-CHEQUES:   Treat as if cash; choose cash in the 'Pay with'
      field and the correct currency in the 'Currency' field.   Since tra-
      velers-cheques are not available in small denominations, you have to
      round the amount off to the next whole figure fitting the cheques.

      OTHER CHEQUES:   Since banks ask a considerable fee to convert other
      kinds of cheques, an extra amount is added to the handling field.

      Customs
      
      Your distribution package will be accompanied by  -if required- some
      sort of customs form.  The total value of the contents will be split
      up in Disk/Book/Intellectual Property License.  Chances are that you
      will only be charged by your customs for the diskette  and/or  book.
      The license (major value) itself is usually not taxable.

      International money orders can be slow.  You can get one at the post
      office. Fill in the amount in NLG (NetherLands Guilder);  you'll pay
      the current exchange rate.  Write down the number of the money order
      on  the  order  form  at  the 'Document number' heading on the order
      form.   This makes aligning your order with the payment,  later  on,
      much easier.

    o CURRENCY. Credit card companies expect payments to  The  Netherlands
      to  be in Dutch (or Netherlands) Guilders (NLG).  Some other methods
      may lead to charges for Hasoft for the currency exchange.  Therefore
      NLG is mandatory for all forms of payment, except cash.

      Make sure you do include 'NLG' with the amount or tell your bank the
      currency is in NLG (NetherLands Guilders).

      Cash payments can be made in various types of  currency.  The  regi-
      stration screen has a built in list of exchange rates. Pick any type
      from the list - you might have some left from a  visit  abroad.  See
      below for ways to send money. These (fixed) rates are based on expe-
      rience from the past. Future releases of the evaluation version will
      be adjusted when necessary.

    o MAIL AREA.  Hasoft is required to charge private persons a sales tax
      (BTW/VAT) if they reside in the European Unity. E.U. based companies
      (except Netherlands) will be charged a 0% tariff if they enter their
      BTW/VAT number in the appropriate field on the order form.

      Private persons may NOT use the BTW/VAT field to lower their  price.
      Hasoft  is required to inform the proper authorities if your BTW/VAT
      number is suspect.

      The  'Mail area' is also used to calculate the costs of shipping and
      handling.

    o SHIPPING.  This option will influence the cost of shipping  and  the
      time it takes for the parcel to reach you.   For instance,  air mail
      usually will take 7 days to the USA, surface mail at least 20.   Ex-
      press mail will maybe gain you a day or so.  Overnight delivery will
      cost more than the license plus costs for Express mail,  so it's not
      in the list.

    o ACCOUNT/CARD/DOCUMENT NUMBER.   This  field's  heading  will  change
      according to the type of payment. Filling in Credit card-, Document-
      or Account number will speed up delivery. It'll serve as a reference
      to align your order form with your payment.

    o REMARKS/QUESTIONS.   Use this area to enter any remarks or questions
      you have. See 'Info request' above, and the remarks section below.

    o Print this form by pressing F3.   You have the option of printing it
      to a file ORDERPRN.TXT.  This file can than be processed in any way,
      but faxing it from file will prevent you from signing it!

      Remark : Print one extra copy for your own reference if you mail the
               form instead of faxing it.

      Warning: Don't  change the layout of the form, and don't fill it out
               by hand. The validation code will be corrupted, so the form
               cannot be processed with a scanner.

    o It's mandatory that you sign this form. By signing you agree to have
      read  and  understood  the  terms of the license, so please read the
      License Terms and following sections in the file VENDINFO.DIZ  care-
      fully  before  signing.   Signing is also required if you pay with a
      credit card. Without your signature, the fully-licensed package will
      NOT  be  sent before the money clears. International money transfers
      can take a while to reach me.

    o Send this form  to  Hasoft.  The form is designed to fit most window
      envelopes, simply fold the form as many times as needed.

      Some forms of payment require you to enclose a  document,  one  just
      plain  cash.  If neither of these is the case,  you can fax the form
      (24 hours per day) to Hasoft, no need sending it,  and it will speed
      up delivery considerably.

      In case of sending cash or other valuable non-replaceble document(s)
      consider  sending  the envelope by some form of registered or certi-
      fied mail. If it gets lost in the mail,  I won't license you without
      valid proof of sending money or something else.

      If you really want to send money in a plain envelope -not registered
      or certified-  the  risk  is totally yours.   Make sure the money is
      INSIDE the folded order form so it does not show through the envelo-
      pe. Please don't send coins,  this of course means you have to round
      up to the next whole amount.

      Don't forget to put a stamp on the envelope, and send it by air,  if
      appropriate.

      Warning:  The order screen can be filled  in  any  order,  BUT  some
                fields  will  adjust  other fields if you are changing op-
                tions at random. Check all fields once you're done.

      Remark :  Hasoft reserves the right to refuse license orders in spe-
                cial circumstances.    If you live in a country Hasoft may
                not do business with like Iraq, or if your currency is not
                worth  the  paper it's printed on, or if exporting to your
                country is very expensive, etc, etc.  If you expect such a
                case,  please  send  me an Info Request form, tell me what
                you think is the problem, and ask me for an offer.

      Note   :  Allow 2-6 weeks for delivery. Your order form has to reach
                me, the  package  has  to  be brought to you by mail, some
                methods of payment need more time, printing extra  manuals
                takes longer than expected, customs delay, etc.

    

                              Remarks/Questions

    For making a remark, or asking a question WITHOUT ORDERING, choose the
    'Info request' option in the License field.

    The 'Remarks' section is added so (potential) buyers can  share  their
    experience with the program, tell me where it goes wrong, typos in the
    documentation, etc.  To  give  you  a general idea about what I expect
    from you, here are a number of examples:

    o I encountered problems installing ...

    o Ordering a license was difficult because ...

    o The screen colors on my ... do ...

    o I am not using FH because...

    o FH locks system when ...

    o I am not ordering now, but include me in your mailing when FH can ...

    o I would like FH in the ... language.

    o I am missing ... in FH.

    o Request info on paying with ... currency, or ... method.

    o Exporting FH to my country might be expensive, make me an offer ...

    o I've seen some non-proprietary technology FH could use ...

    o I want to be a test site for future releases because I ...
     (See section Test Site (Beta Testing) below)

    

               Site Discounts - Many Computers or (LAN) Server

    If  your  company  has many stand-alone computer systems or a network,
    then you'll need a so-called 'Site License' for the number of  systems
    your company has. This is less expensive than purchasing a Single-user
    or Group license.

    After ordering you will receive a single disk  containing  the  latest
    revision, and a key file so your companies name is on the main screen.
    You also receive a manual for each five users.

    See the order screen for specifics.  Choose the 'Site' option  in  the
    License field, and then the correct number of 'Systems' for volume and
    pricing.  If your company has more sites or servers, you'll need a li-
    cense for each of them.

    See the file VENDINFO.DIZ for the license terms and support policy.

    If you want a different arrangement contact me for an offer.

    

                               Group Discounts

    If  at  least 5 individuals send in their order as a single unit, they
    are eligible for a group discount.

    For units less than 5 you MIGHT still save money, because shipping and
    handling  a single,  although larger,  package is more economical than
    many separate ones.

                            Number of     Discount
                            Licensees     Rate (approx.)
                               
                              2- 4      =  0%
                              5- 9      =  5%
                             10-14      = 10%
                             15-19      = 15%
                             20-24      = 20%
                             25-49      = 25%
                             50-99      = 30%
                            100-Up      = 35%

    The rules are:

    o A company is not considered a group, or vice-versa.

    o All members of a group order together, at the same time.  No one can
      be  added to the group at a later time;  not with the same revision,
      anyway. Form a 'new' group with the same name, in this case.

    o A group needs a name to identify it. Lets say, you are the 'Wolves'.

    o Appoint a group administrator, to do (most of) the work.

    o All group members,  except the administrator, fill in a Group Member
      license and enter 'Wolves' in the 'Group name'  field.  All  members
      and the Administrator need to fill in their own name and address.

    o The administrator collects all order forms, and he will then:

      o Choose a 'Group Administrator' license.
        Enter 'Wolves' in the 'Group name' field.
        Fill in the method of payment, currency, mail area, etc.

      o Fill in the size of the group in the 'Members' field.

      o Do any negotiations (if any) with Hasoft on behalf of the group.

      o Send all order forms in a single envelope to Hasoft. His own order
        form first on the stack.

      o Take care of payment for the whole group.

      o Distribute the disks and manuals to the group, after arrival.

    o Each  member of the group will receive his own disk, manual and key-
      file, and also an invoice.

    See the file VENDINFO.DIZ for the license terms and support policy.

    

                           Test Site (Beta Testing)

    If you volunteer to do some beta testing on a future  version,  please
    make  a  note  of this in the remarks section. You must already have a
    license or be ordering one to even be considered.  You  must  also use
    File_Handle regularly (read: daily).

    Write down any special equipment you have, special skills or fields of
    interest.

    Sign the order form.

    To be a beta tester means:

    o That you will get new (BETA) versions much earlier.

    o That  you  will  not  hold Hasoft responsible for any damages coming
      from this arrangement.

    o That  you  will scrupulously test the new release(s), and report any
      findings back to Hasoft.

    o You get the resulting official release at no charge, but only if you
      produce a report of some quality within the requested time span.

    o You get the wording 'Designated Beta Test Site' on the main screen.

    Your offer to be a beta tester will not automatically mean you will be
    selected though. Hasoft reserves the right to select beta testers, and
    for what reason.   You are appointed as a test site only for the dura-
    tion of one version, or one special case.

    If you are selected as a test site, you get a request to test a speci-
    fic area or part of  the  program.  If you do agree to accept this as-
    signment,  you will have to sign a non-disclosure agreement before you
    get the beta release.

    Don't  think  of this as a cheap or easy way of getting a free copy. I
    do expect you to shed blood, sweat and  tears,  not to  mention  utter
    foul language, if and when appropriate.

    

                  Benefits of Purchasing a Fully-Licensed Copy

       Quality : Your support will increase quality, result  in  new fea-
                 tures, improve old features, and create new products.

       Legality: Your license to use this software  without  purchasing a
                 fully-licensed  copy  expires  30 days  after  the first
                 installation.

        Honesty: You'll feel better once you have purchased your own copy.

     Timeliness: You'll receive the most recent version of the program.

        Support: One year of free technical support is included with  your
                 purchase of the licensed copu;  see the support policy in
                 the file VENDINFO.DIZ.

     Incentives: A licensed copy gets you your name on the main screen.

                 No delays and no evaluation reminder screens.

                 Support for 43/50 lines on screen.

                 You'll receive an 120+ page 5"x8" (A5) printed manual.

                 Free (point) upgrades until the next major X.xx release.

                 Discounts on future major X.xx releases.

                 You'll be kept up-to-date of new developments,  and  will
                 be  offered  new  major releases sooner than the users of
                 evaluation versions can get to them.

                 The latest collection of Windows icons for File_Handle.
                 Specialized Finder/Filter scripts when available.


    

                                  Order Form

    For those of you, who expected the order form to be in this file,  see
    Ordering and Pricing at the top.

    
<eof>
