
The 3DO Company
Sammy Sosa High Heat Baseball(tm) 2001
May 2000


Thank you for your purchase of the Sammy Sosa High Heat Baseball 2001 game.  We recommend that you 
read this file to get the most up-to-date information about installing, running, and maximizing performance of 
the Sammy Sosa High Heat Baseball 2001 game.  This document contains information you might find 
useful, and we think it will help you to get as much enjoyment out of this game as possible.
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Table of Contents

1.  Installation
2.  Update v 1.2 Information
3.  Update v 1.1 Information
4.  Troubleshooting
	Installation Issues
	Launching the Game I
	Launching the Game II
	General Guidelines
	Windows(R) 2000
5.  Purchasing 3DO Software
6.  Contacting Customer Support

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1.  Installation
Please choose one of the following two options to update your copy of
the SAMMY SOSA HIGH HEAT BASEBALL 2001 game.

Using the GameUpdate(TM) Program: GameUpdate is a program that searches the 
3DO website for game updates for your 3DO games. You must be connected to
the Internet for GameUpdate to function.

-Connect to the Internet.

-Go to Start | Programs | 3DO | Sammy Sosa High Heat Baseball 2001 | Support.  
  When the next window comes up, click on GameUpdate.

-Follow the instructions when the GameUpdate window opens.


Downloading from the Web:

-Load http://www.3do.com on your internet browser.  Click on Support | PC Games |
Patches, and locate the Sammy Sosa High Heat Baseball 2001 icon and click on it.

-Click on the "HH2K1v1_2.exe" link below to download the patch to your computer.
If your web browser asks you where you want to save the file, make sure to save
it to the same hard drive that High Heat is installed on.

-Double click on the "HH2K1v1_2.exe" file. The program will search for the path to
Sammy Sosa High Heat Baseball 2001 on your hard drive. A status bar will appear for each
of the files that will be updated. 

-If the High Heat directory cannot be found, the program will ask you to find
the High Heat program. Navigate to the High Heat directory on your hard drive
and select "HH2001.exe" and click "OK". The program will then install the update.

-Check the version number on the new "HH2001.exe" file by right-clicking on the
file, choosing Properties, clicking on the Version tab, and checking the File
Version number. The number should read "1.2" 
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2.  Update v 1.2 Information

- Fixed a situation where players weren't resting from fatigue and injuries.
- Fixed several scoring errors.
- Injuries are now scaled to season length.
- Cleaned up camera work on double plays.
- Several enhancements made to the menu system.
- Added career stats for 11 players.
- Scaled back substitution logic in manager profiles.
- Custom rosters can be used in Exhibition Games played over internet/LAN.  When selecting a 
roster in Game Options, you can open a file from any saved season, however, both users must 
have the same exact season file.  The joiner should place the season folder in the ROM folder 
where the Sammy Sosa High Heat Baseball 2001 files are installed on the hard drive. (default 
installation location would be "C:\Sammy Sosa High Heat Baseball 2001\STATS\ROM\...")
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3.  Update v 1.1 Information

The Sammy Sosa High Heat Baseball 2001 v 1.2 update automatically updates your game files with
the changes from the v 1.1 update:

- F3 replay hotkey now functions properly.
- Fixed problems with double-switch.
- Computer teams now receive rookies after rookie draft.
- Fixed a problem related to "scoreless" playoff games.
- Fixed the game display in the Calendar for year 2002.
- Irrelevant data removed from Hall Of Fame.
- Fixed a problem in the quick-sim that could cause the program to crash.
- Fixed crash in Pause Menu in 512x384 and 640x480 resolutions.
- Stadium wall collision data fix: Pac Bell Park outfield.
- Stadium wall collision data fix: Jacobs Field left field corner.
- Fixed data problem with importing teams from custom leagues into new custom leagues.
- Announcer no longer says "double switch" when there isn't one.
- League Scores now shows the names of the All Star teams.
- Fixed problems in replays that were causing the camera to point at random players at the start of replays.
- Home plate umpire face texture is no longer corrupted.
- Fixed lineup screen problem that would result in a player's main position being changed.
- Cleaned up attendance numbers in new ballparks.
- Fixed basestealing problem in one-pitch mode.
- Fixed camera problem related to game-winning home runs.
- Fixed a wall-collision detection problem in one-pitch mode.
- Fixed some stadium landmarks.
- Fixed a catcher animation.
- Updated credits.
- Game will no longer allow user to continue when configured for large fonts.
- Fixed display problem with player names.
- Fixed problem with Preferences cancel button.
- Fixed registry problem with online services.
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4.  Troubleshooting

Installation Issues

Problem:	The CD is in the CD-ROM drive, but the computer is not recognizing it. 
Answers: 	The CD may be dirty or scratched.
Solutions: 	Make sure that the data side of the CD (shiny side) is not dirty or scratched. If it is dirty, 
take a lint free non-abrasive cloth and wipe gently to clean it (always wipe from the inside 
of the CD to the outside edges).  If the data side of the CD appears to be scratched, return 
the game to the store that you bought it from, and exchange it for a new copy. If you are 
unable to exchange the game at the store that you bought it from, please call Customer 
Support for information on our exchange policy.

Problem:	The computer freezes during install, or you receive an error message (such as "*_ins 
error" or "An error has occurred during the move data process") during install.
Answers: 	1. Your computer may be using an older 16-bit CD-ROM driver 
2. There may not be enough space on your hard drive for temporary files to expand and/or 
you need to free up resources
3. The CD-ROM drive might be having problems with how it buffers information. 
4. The Autorun or DMA settings on your CD-ROM drive could be interfering with the game 
installation.

To check and see if your computer is using an older 16-bit CD-ROM driver:
- Right-click on the 'My Computer' icon and select 'Properties'.
- Click on the 'Performance' tab.
- In the Performance status box, if the File System line says  "Some drivers are using MS-DOS 
compatibility", you are using a 16-bit CD-ROM driver.  If you are using 16-bit CD-ROM drivers: Contact 
the manufacturer of your CD-ROM drive or the manufacturer of your computer for an updated 32-bit 
CD-ROM driver.

To free up Resources:
- Close all unnecessary programs running in the Background.  
- Press the CTRL+ALT+DEL keys at the same time to open the Close Program window, select a 
program, and press the 'End Task' button.  Repeat this process until all programs except 'Explorer' and 
'Systray' are closed. Win98 users can click on the 'Start' button, then the "run" option.  At the command 
line type msconfig.  Click on the startup tab and you can shut off all starting programs except systray 
and explorer from there, too.
- Keep at least 100MB free on the hard drive that the game is installed to, or twice your RAM, whichever 
is larger.
- Delete all files in your C:\Windows\Temp folder, then empty the Recycle Bin.
- If you have Norton Utilities empty the Norton Wastebasket as well.
- Run ScanDisk
- Defrag your hard drive

Turn off read-ahead on the CD-ROM drive:
- Right-click on the `My Computer' icon and select `Properties'.
- Click on the `Performance' tab.
- Click on the `File System' button.
- Choose the `CD-ROM' tab at the top
- Change the `Optimize access pattern for' field to `No read-ahead'
- Click on 'Apply', then 'OK' and finally click 'Close' (you will be prompted to restart your system).

Turn off the Autorun and DMA settings on your CD-ROM drive:
- Right click on the 'My Computer' icon and choose 'Properties'.
- Click on the 'Device Manager' tab.
- Click on the '+' sign next to the CD-ROM line so that it becomes a '-' sign.
- Click on the line that appears under the CD-ROM line so that it is highlighted, then click on the 
'Properties' button.
- Click on the 'Settings' tab.
- Look for the Auto-insert Notification and DMA lines.  If there is a check mark in the boxes next to either 
of these lines, click on the box to remove the check mark.
- Click on the 'Apply' button, and then click on the 'OK' button.
- When you are asked if you want to restart your system, choose 'Yes'. 

NOTE:  You can restore all of the CD-ROM settings back to normal after the game has been successfully 
installed.

Launching the Game I

Problem:   	After launching the game from the Start menu or Desktop icon, you get a blank screen, a 
black box that surrounds the mouse cursor, blurring or choppy graphics, vertical lines on 
the screen, choppy sound, or no sound.
Answer: 		There is probably a conflict between your video or sound card and Microsoft's 
DirectX(R).
Solution: 	(see below)

For Windows 95 and 98 users: 
- Press the 'Start' button on the Windows 95/98-task bar and select 'Run'. 
- Type "c:\Program Files\directx\setup\dxdiag.exe" then click on the 'OK' button. This will run the DirectX 
Diagnostics Tool.
- Make sure all your files are DirectX  compatible. Select the 'DirectX Files' tab make sure there are no 
exclamation points next to the file names. If you find exclamation points under this tab you will need to 
reinstall DirectX  by going to the 'START' Button on the Windows95 task bar then select 'RUN' and 
type your CD-ROM drive letter followed by ": \DirectX\dxsetup.exe" and click on the 'Reinstall DirectX' 
button. This will reinstall DirectX .
- Make sure all of your drivers are DirectX compatible. Select the 'DirectX Drivers' tab and make sure 
there are no exclamation points next to any of the file names. If you find exclamation points under this 
tab you will need to update your drivers by contacting the manufacturer of the hardware through their 
Phone Support or through their web site. 3DO has a listing of manufactures sites available. Simply go 
to: http://www.3do.com/support. When you see the text that says "Choose your platform" click on the 
PC Games link, click the Troubleshooting link on the left side from the pull down menu and then click 
the 'Go' button. You will find the driver links at the bottom of the DirectX and Drivers page. Test your 
hardware with the DirectX Diagnostics tool. Run the tests that are available on the 'Display', 'Sound', 
and 'Input' tabs. If one or more tests fail, this could be due to driver incompatibility. Installing the 
newest drivers available for your sound and video card hardware can usually resolve this.

For Windows 98 users:
- Press the 'Start' button on the Windows 98 task bar and select 'Help'.  Select the 'Search' tab, type 
`DirectX Troubleshooter' in the text box, and then press the 'List Topics' button.  Select 'DirectX 
Troubleshooter' in the Topics window, click the 'Display Button', and then follow the instructions to 
troubleshoot your DirectX issue.

NOTE:  One thing to keep in mind is that the Direct X Diagnostic tool may not recognize if your current 
drivers are too old for the current version of Direct X that the game uses.  All 3DO games ship with the most 
current version of Direct X that is available at the time the game is produced.  If you've just bought a game 
that installs a newer version of Direct X over your old version, a good rule of thumb is to update your sound 
and video drivers.  If this is a version of Direct X that has just been released by Microsoft, it is possible that 
the manufacturer of your sound and video cards may not have drivers that will support it yet.  If you have an 
older video card, the manufacturer may have stopped producing new drivers for it altogether.  If the 
manufacturer has stopped supporting your cards drivers you will need to purchase and install cards that will 
support the new version of Direct X.

Launching the Game II

Problem:	You try to start the game and the screen flashes briefly, and you are returned to the 
desktop without an error message. 
Answer:		There are probably miscellaneous programs running in the background that are 
interfering with the game and causing it to crash. 
Solution:	(see below)

For Windows 95 users:     
- Press the CTRL+ALT+DEL keys at the same time to open the Close Program window.
- Click on a program so that it is highlighted, then click on the 'End Task' button.
- Repeat this process until only 'Explorer' and 'Systray' are left in the Close Program list, then try running 
the game.

For Windows 98 users:
- Click on the Windows 'Start' button, then choose 'Run'.
- In the Run line type in: "msconfig", then push the 'Enter' key. (This will bring up the System 
Configuration Utility.)
- Select the 'Startup' tab, and turn all of the check boxes off, except for the one next to 'Systray'.
- Press 'OK'. When you are prompted to restart your system, click 'Yes'.
- Once your machine has restarted try running the program again. 

General Guidelines

If you are experiencing video trouble, difficulties launching the game, or getting kicked-back to the desktop, 
you may need to make some changes to the Display Settings.  All of our newer games are designed to run 
in 16 bit high color.  If you are running your desktop at any other color resolution, there is a possibility that 
the color pallet will not automatically adjust to 16 bit high color.  You will need to do this from the desktop.  

To adjust the Color Display Settings, please do the following:
For Windows `95:
- Click on 'Start' in the Start Menu, next on 'Settings', then on 'Control Panel'. When the Control panel 
window comes up, double-click on the 'Display' Icon and click on the 'Settings' tab.

To adjust the Color Palette:  
- Click on the down arrow at the end of the "Colors" field, select the appropriate setting (in most cases 
16 bit high color) then click on 'Apply' (located at the lower right area of window). A message may 
appear: "Windows has adjusted your color display.  Do you want to keep this setting?"... select 'YES', 
then the 'OK' button (Located at the lower left area of window).

For Windows `98:
- The above steps are correct except 'Color Palette' is called 'Colors'.

Most of our newer games are designed to run at a resolution of 800 x 600. If your monitor is not capable of 
switching to this resolution, the game will fail to launch. To check to see what resolution your monitor is set 
to:

For Windows '95/'98:
- Right-click on an empty area on your desktop and choose 'Properties' from the menu that appears. 
- When your Display Properties comes up, go to the 'Settings' tab. Make sure the Desktop Area (Win 
95) / Screen Area (Win 98) is set to 800x600 or higher. 
- If the slider is grayed out and cannot be changed, your monitor may not be capable of running at this 
resolution. There can be two reasons for this. First, your monitor may be setup incorrectly under 
Windows. If Windows says that your monitor is a "Standard VGA 640x480" or "Unknown Monitor", you 
should go to your monitor manufacturer's website and download the latest driver for your monitor and 
install it. If you have your monitor configured correctly and it still can't run at 800x600 mode, then your 
monitor may not be capable of running at that high of a resolution. You may want to consult the 
monitor's documentation or contact it's manufacturer to confirm this. If your monitor cannot switch to 
800x600 resolution and the game requires this particular resolution you will not be able to run the 
game on it.

For the Desktop Area adjustment:
- Click to the left or right of the slider bar to the recommended Desktop Settings then click on 'Apply' 
(Located at the lower right area of window). You will receive a message: Windows has now resized 
your Desktop Area, keep these settings?, select  'YES', then on the 'OK' (Located at the lower left area 
of the window).

Video and Sound card manufacturers regularly update their software drivers to enhance performance and 
stability, and to improve compatibility with DirectX.  You can find links to many of these manufacturers' sites 
by going to the DirectX section of our support web site, which is located at http://www.3do.com/support. 
When you see the text that says "Choose your platform" click on PC Games link below it, click the 
Troubleshooting link on the left side of the next screen, click on the Basic Troubleshooting link, select 
DirectX and Drivers from the pull down menu, and then click the Go button. You will find the driver links at 
the bottom of the DirectX and Drivers page.

- You may obtain a list of Microsoft-certified video and audio drivers for your hardware by going to 
http://www.microsoft.com/hwtest/hcl/.  Drivers listed here are confirmed to be compatibility with 
Windows 95, Windows 98 and Windows NT4.0. 
- Microsoft updates DirectX and its components regularly and posts them for download off of their web 
site at http://www.microsoft.com/DirectX.

Windows 2000 

Windows 2000 is not necessarily intended for gaming purposes, as this quote from Microsoft's site would 
attest to:

"Make sure that Windows 2000 is appropriate for your needs.  Built on Windows NT(R) technology, the 
Windows 2000 operating system offers business users reliability, manageability, strong Internet support, 
and support for new hardware devices. For home computer users running Windows 98 or Windows 95, 
Microsoft recommends waiting for the next  consumer-oriented operating system from Microsoft, Windows 
Millennium Edition. For further information, please see Choosing the Right Client. "

A this time, 3DO does not officially support Windows 2000 as a gaming platform.

We have added some limited functionality for Windows 2000 with the Sammy Sosa High Heat Baseball ver 1.2 patch.
Sammy Sosa High Heat Baseball may or may not run under Windows 2000 even with this added functionality.

As Windows 2000 is not an officially supported OS, our 3DO Customer Support group will not be able to troubleshoot any issues if Sammy Sosa High Heat 2001 is being run on a Windows 2000 OS.

There is more information available at 
http://www.microsoft.com/windows2000/guide/professional/overview/default.asp (Click on the "Choosing the 
right client" link.)

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5.  Purchasing 3DO Software
You can order other 3DO software directly from 3DO through the order web page at 
http://www.3do.com/direct, or you can call the 3DO Direct line at 800-336-3506 (outside the United States at 
650-261-3227).
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6.  Contacting Customer Support
For technical problems or questions:

3DO Customer Support Website:
http://www.3do.com/support (includes an email question form)

E-mail:
customer-support@3do.com 

Phone: 
Monday through Friday from 9 a.m. to 12 noon and 2 p.m. to 5 p.m. Pacific Time, at (650) 261-3454

Fax number:
(650) 261-3419
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Copyright 2000 The 3DO Company. All Rights Reserved. 3DO, High Heat Baseball, GameUpdate, and their 
respective logos, are trademarks and/or service marks of The 3DO Company in the U.S. and other 
countries.  All other trademarks belong to their respective owners.
