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NASCAR® Racing 3 Craftsman Truck Expansion Pack PATCH README
Version 1.2.1.7
06/05/00
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[ To read this file, select Edit/Word Wrap from the menu above ]


            TABLE OF CONTENTS

        1.  NOTES

        2.  CONTACTING SIERRA


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NASCAR® Racing 3 Craftsman Truck Expansion Pack's Internet Multiplayer now requires that Winsock2 be installed on the system.  Win98, WinNT 4.0, and Win2000 come with these files, however some of the original releases of Win95 do not.  If you have an older Win95 system and are experiencing problems connecting to the WON servers and are unsure if your Win95 install includes Winsock2, it is recommended that you install the following Windows Sockets 2 Upgrade from Microsoft:

http://www.microsoft.com/windows/downloads/bin/W95ws2setup.exe

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1. NOTES
--------


The NASCAR® Racing 3 Craftsman Truck Expansion Pack 1.2.1.7 patch addresses the following issues:  

- Erroneous backwards driving warning messages in multiplayer qualifying sessions

- Multiplayer problems at the Las Vegas track

- Warning dialogs during Dedicated server WON login attempts

- Crashing bug in the creation of a Truck Championship season

- Length of AI pitstops under caution

- Erroneous 'POSSIBLE CHEAT' messages in server log files

- Prevents cars from joining truck races via direct TCP/IP or IPX connections

- Clients' inability to take 2 tires during subsequent yellow flag pitstops


2. CONTACTING SIERRA
--------------------


A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States     

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (425) 746-5771 
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010     
      
Sierra Direct                       
P O Box 629001
El Dorado Hills, CA 95762-9972            
            
Email: customer.support@sierra.com
http://www.sierra.com


United Kingdom

Havas Interactive       
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00,
or £7.00 outside the UK. Add "ATTN.: Returns."

2 Beacontree Plaza,                 
Gillette Way,                       
Reading, Berkshire                  
RG2 0BS United Kingdom        


France
Havas Interactive 
Téléphone: 01-46-01-46-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01-46-30-00-65

Parc Tertiaire de Meudon            
Immeuble "Le Newton"          
25 rue Jeanne Braconnier            
92366 Meudon La Forêt Cedex
France


Germany

Havas Interactive       
Tel: (0) 6103-99-40-40
Montag bis Freitag von 9h - 19Uhr
Fax: (0) 6103-99-40-35

Robert-Bosh-Str. 32                 
D-63303 Dreieich              
Germany


On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:        GO FRSIERRA
CompuServe Germany:       GO DESIERRA
Internet USA:             http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:          http://www.sierra.fr
Internet Germany:         http://www.sierra.de

Disk and or Manual Replacement:           

Product Returns*:
Havas Interactive
Sierra On-Line Returns
4100 West 190th Street
Torrance, CA  90504

Havas Interactive
Sierra On-Line CD/Doco Replacement
4100 West 190th Street        
Torrance, CA  90504                       
            
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the cd(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd.  Payment should be made at the time of your request.  Sorry, no credit cards.   

* Returns to this address valid in North America only.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line                      
Technical Support
P.O. Box 85006                
Bellevue, WA 98015-8506 

Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m.  PST 
Fax:   (425) 644-7697

http://www.sierra.com
support@sierra.com


United Kingdom

Havas Interactive  offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Internet or CompuServe sites.

Havas Interactive       
2 Beacontree Plaza,                 
Gillette Way,                       
Reading, Berkshire                  
RG2 0BS United Kingdom  

Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603

http://www.sierra-online.co.uk


France

Havas Interactive 
Parc Tertiaire de Meudon            
Immeuble "Le Newton"           
25 rue Jeanne Braconnier            
92366 Meudon La Forêt Cedex   
France

Téléphone: 01-46-01-46-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01-46-30-00-65

http://www.sierra.fr


Germany

Havas Interactive 
Robert-Bosh-Str. 32                 
D-63303 Dreieich              
Deutschland                   

Tel: (0) 6103-99-40-40
Montag bis Freitag von 9 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain

Havas Interactive 
Avenida de Burgos 9                 
1º-OF2                              
28036 Madrid
Spain

Teléfono: (01) 383-2623
Lunes a Viernes de 9h30 a 14h y de 15h a 18h30
Fax: (01) 381-2437


Italy

Contattare il vostro distribotore.  


C) Sierra Warranty & Legal Information
-----------------------------------
Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.

Copyright (1999 Sierra On-Line, Inc.) 

