===========================================================================
ICEWIND DALE (tm)
Readme and Manual Addendum
===========================================================================

Version 1.01 beta - June 30, 2000

CONTENTS
1.  Getting Started
2.  Manual Addendum and Corrections
3.  Troubleshooting Information
4.  Interplay Customer Service Information
5.  European Information
6.  *** Patch Information ***
7.  Legal Information

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1.  GETTING STARTED

1a. System Requirements

   Required:
     Pentium II (or compatible) 233 MHz
     32 MB RAM
     Windows 95 with DirectX 7.0 or later
     600 MB of Hard Drive Space
     4X or faster CD-ROM
     DirectX Certified Video Card with at least 4 MB of video RAM
     DirectX Certified Sound Card
     Keyboard, Mouse

   Recommended (required for multiplayer):
     Pentium II (or compatible) 266 MHz
     64 MB RAM
     900 MB (or more) of Hard Drive Space
     8X (or faster) CD-ROM

   2MB vs 4MB+ Video Cards:
   While you can still run Icewind Dale with a 2MB video card, we
   recommend against it - performance will be very poor.   We do not
   support 2MB cards in an official capacity.  Icewind Dale requires a
   4MB card and we recommend that you obtain the latest DirectX drivers
   for your video card, direct from the company that makes your card.

   WINDOWS NT 4.0 / WINDOWS 2000:
   Although Windows NT 4.0 and Windows 2000 are not supported in an
   official capacity, Icewind Dale can be run correctly under Windows NT
   4.0 if the following conditions are met: You will need at least 64 MB
   of RAM and for Windows NT 4.0 users, you must have Service Pack 3 or
   later installed. If you wish to run multiplayer, then Service Pack 4
   is required. Slow downs during gameplay have been reported under NT as
   well as various sound problems. If you do not have Administrator rights
   on your system, the option to install MPlayer will not appear during
   the installation of Icewind Dale. If you wish to install MPlayer,
   please run the "MPlayerInstaller.exe" file located in the folder named
   MPlayer on the Icewind Dale CD1.

1b. Installation

   Insert the CD-ROM labeled Icewind Dale Disc 1 into your CD-ROM drive
   and follow the onscreen instructions.  If your autorun is disabled,
   find the AUTORUN.EXE application in the root of Disc 1 and double
   click to launch the Installer.

   After installing Icewind Dale, you will have options for installing
   DirectX 7.0.

   If you do not have DirectX installed, or have a version older than 7.0,
   install DirectX 7.0 when prompted during the installation process.
   If you obtain a newer version of DirectX, it is recommended that you
   use the newer version.

   Icewind Dale uses a virtual memory caching system which makes use of
   extra hard drive space when system memory is low.  You should regularly
   defragment your hard drive, as fragmentation can result in poor
   performance.

1c. Electronic Registration

   Please take a few moments to fill out the Electronic Registration for
   Icewind Dale.  Your feedback will make you eligible for special offers
   and promotions, and it also provides us with information we need in
   order to make better games.  We'd appreciate your time.

1d. Running Icewind Dale

   If you use the default installation settings for Icewind Dale, it will
   be installed in a 'Black Isle' Program Group in your Start menu.  You
   must have Disc 2 present in your CD-ROM drive while playing Icewind
   Dale.

1e. Icewind Dale Config

   The Icewind Dale Config program will be located in your program group.
   This application will allow you to set the various hotkeys for the
   game as well as set up several other options.
   The various options are contained within four tabs:
     General: assigns gameplay hotkeys
     Mage Spells: assigns mage spell hotkeys
     Priest Spells: assigns priest spell hotkeys
     Options: allows you to preset several game options:
       Cache Size:  The Cache is Hard Disk space that is
         reserved by Icewind Dale for storing area data.  The more cache
         you make available to the game, the less loading you will have
         to do when returning to areas in the game.
       Path Search Nodes:  You can increase the number of nodes the
         engine uses to navigate your characters within the game world by
         adjusting this number.  The higher the number used, the more
         likely the game is to find an accurate path.  However, increasing
         this number can decrease game performance.
       Bits per pixel: You can change the bit depth the game will
         run in.  We recommend using 16 bit if you are not sure of your
         computer's video capabilities.  You can change this in Game
         Options within the game later if you would like to run at a
         higher bit depth.
       Game Speed: The Game Speed setting allows you to speed up
         EVERYTHING in the game.  This option is not officially supported
         and could cause problems, especially in multiplayer.  The default
         setting is 30 AI Updates/Second.
         Note: this will result in a performance hit on any machine
         because the game is attempting to process all data at a higher
         speed.  This will cause more slowdown in various places in the
         game.
       Performance Options:  Turning off any of these options should
         result in an increase in game performance.
       3D Mode: 3D hardware acceleration is available but not officially
         supported.  Running the game in 3D Mode can accelerate many of
         the graphic operations resulting in an increase in game
         performance. Icewind Dale uses OpenGl and users can expect the
         best performance on 3D cards which fully support OpenGL.  If you
         experience graphical glitches or other program errors, we
         suggest playing in 2D mode exclusively.
     Setting Hotkeys
     To set Hotkeys in the game select the tab containing the hotkey you
     wish to change and put a letter in the empty box associated with
     the command.  Valid hotkeys are A-Z.

1f. Icewind Dale Web Page

   If there is anything that you are having problems with or cannot find in
   the manual, stop by the Icewind Dale Web Page at
   http://www.interplay.com/icewind.  Aside from cool game materials and
   errata, you may be able to find an answer for whatever question you
   might have.



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2.  MANUAL ADDENDA and CORRECTIONS

2a. Additional Credits

   ART
     Jeff McAteer

   QUALITY ASSURANCE

     QA Project Supervisor
     Cory Nelson

     QA Senior Tester
     Eric Fong

     QA Testers
     Amy Avery
     Josh Grant
     John Hoover
     Billy Iturzaeta
     Michael Los
     Asher Luisi
     Adam Parker
     Ismael Quijano
     Galacio Ramirez
     Harold Kim
     Marc Droudian
     Albert Perez
     David Vodhanel

2b. Manual Addenda

   Modifying Character Biographies
     You can modify your characters Biographies by typing them into the
     Biographies window during Character Creation or by accessing them
     from Customize in the Character Record screen.
   Wheelie Mouse Support
     Most menus in the game which have scrolling capabilities support
     wheelie mice.  By placing the cursor over the menu and scrolling
     with the roller button, as in normal Windows use, you can scroll the
     menu.
   Characters and Save Games from Baldur's Gate
     While Icewind Dale uses the same engine as Baldur's Gate, exported
     characters and save games from Baldur's Gate are NOT compatible with
     Icewind Dale.  Using either of these within Icewind Dale will cause
     minor to major problems including crashes.
   Raise Dead and Resurrection Scrolls
     Raise Dead and Resurrection Scrolls work only in the area in which
     the character actually died.  Casting these spells will work
     anywhere within the game when memorized.
   Items in the Game World
     If you leave items on the ground in the game world, they will
     disappear after a period of time (with a few key items as
     exceptions).  Bodies will begin to decay from the world after about
     half a day.  Items will begin to decay from the world after a day or
     two.  The decay represents the effects of scavengers and other folk.
     If you want to stash items, put them inside any container; for
     example, a chest, bookshelf, or box.
   Reputation
     Your characters have reputation in the game.  This stat is kept
     track of behind the scenes and if you perform evil actions, your
     reputation will go down. If your reputation gets low enough, Rangers
     and Paladins will lose their special status and become Fighters.
     Fallen Paladins and Rangers will not be able to specialize in weapons
     as a consequence of losing their Ranger or Paladin status. It is
     impossible to regain your lost abilities once this happens.
     Reputation can also affect the prices at which stores buy and sell
     items from you.
   Item prices in stores.
     Item prices in stores vary according to how many items of that type
     they carry, character reputation, and charisma.  If you sell many of
     a certain type of item to a store, the price of the item will drop
     because the storekeeper's demand for the item decreases.
   Modal actions for characters
     If your AI button is turned ON you may notice your character's modal
     abilities turn OFF occasionally.  Modal abilities are those
     abilities that you can turn on and leave on. These modes can be
     turned off when a script action occurs for that character.  If this
     is causing problems for you, you can either load "None" as the
     script for your character or click the "AI on/off" button (on the
     main game screen at the lower right) to toggle this.
   Reading dialog stored in the buffer
     In many cases, you may want to scroll up through the dialog in the
     text window.  If you find that game messages are interfering with
     this (the window will reset to display new messages), hold down
     the left mouse button while using the slider thumb.  While the
     left mouse button is depressed, you will not be returned to view the
     new messages.
   Outputting Journal Text
     You can output the contents of your journal to a text file by hitting
     CTRL-S to dump the current chapter or CTRL-A to dump the entire
     journal while in the journal screen. This text file will appear in
     the \mpsave directory where you installed Icewind Dale in the folder
     of the last saved or last loaded save game.
   Outputting Character Record Text
     You can output the statistics of your player characters to a text file
     using the OUTPUT TEXT FILE button in the Character Record Screen.
     The manual should have noted that the text file will be written into
     your \mpsave directory where you installed Icewind Dale in the folder
     of the last saved or last loaded save game.
   Dialog window resizing in multiplayer
     When another player iniates dialog in a multiplayer game, the window
     will resize to fit the text that comes up.  When the other player
     finishes dialog, the dialog window will resize to what it was
     before, unless you were typing a chat message in, in which case it
     will stay in medium or large mode (in which the chat line is
     present).
   Dual Classing - Required Attributes
     When you dual class a character, you must possess the attributes
     required to be able to dual class to that new class.  If you do not
     see the class that you wish to dual class to in the available
     classes (i.e., it is dimmed out), then this means that your
     character does not possess the required attribute(s) for that class.
     See the manual for complete information and restrictions to dual
     classing.
   Gore
     You can adjust the Gore setting in Options-Gameplay.  Turning this
     off will turn off blood and 'chunky-death' animations in the game.
     Multiplayer games will use the Gore-Off setting if any of the
     players have Gore turned off when the game is started.  After the
     multiplayer game has been started however, there will be no option
     to change the Gore setting, even if a user with Gore-Off joins a
     Gore-On game.
   Multiplayer Timeout Settings
     The server (and only the server) can adjust the timeouts for all
     clients in multiplayer by manually editing the Icewind.ini file.
     WE DO NOT RECOMMEND THIS FOR THE NOVICE! however, if you wish to
     increase or decrease the timeout settings, then adjust the line
     "ClientTimeout=X" under "[Multiplayer]" in the Icewind.ini file,
     setting X to whatever seconds value you wish (the default is 150
     seconds, so X=150 initially).

2c. Corrections to the Manual

   Manual Corrections

   Status Conditions
   Deafness
     The status Deafness was not included in the manual.  This status
     makes the caster less able to correctly cast spells.  There is a
     chance the a spell cast while 'deaf' will completely fail.
   Phasing
     This condition can be cured with a Cure Disease spell or an item
     with similar effects (e.g. Mummy's Tea)

   Adjustments to Spell Descriptions
     Many of the spells in Icewind Dale were tweaked or changed after the
     manual was completed.  The in-game descriptions for the spells do
     reflect the changes which are listed here:
     Aid - duration is 1 round + 1 round/level
     Animal Summoning I - duration is 5 turns
     Anti-Magic Shell - actually prevents any spells cast on or by the
       caster
     Call Lightning - does 2-16 + 1-8/level damage
     Chaos - has a 20-foot radius, duration is 1 round/level, casting
       time is 5
     Chromatic Orb - this spell tops out at the 5th to 6th-level effect
       which deals 1-12 damage and stuns the target for three rounds.
       All higher level effects where removed.
     CloudKill - has a 15-foot radius, duration is 1 turn
     Creeping Doom - duration is 1 turn
     Death Fog - duration is 15 rounds
     Death Spell - has a 30-foot radius
     Decastave - drains hit points on every strike, not just the first
     Emotion: Courage - duration is 5 turns
     Emotion: Fear - duration is 5 rounds
     Emotion: Hopelessness - duration is 1 turn
     Emotion: Hope - duration is 5 turns
     Fire Storm - has a 25-foot radius
     Flame Blade - duration is 4 rounds + 1 round/level
     Flame Strike - targets the area, not a specific creature
     Ghoul Touch - does not require a to-hit roll
     Glyph of Warding - addendum to spell description:
       Resting or leaving the area the Glyph of Warding is in will make it
       disappear harmlessly.
     Hold Animal - has a 20-foot radius
     Hold Monster - has a 20-foot radius
     Hold Person - duration is 1 round/level of the caster
     Insect Plague - has a 25-foot radius, duration is 15 rounds
     Invisibility Purge - affects everyone in the current area
     Mass Invisibility - has a 30-foot radius
     Mental Domination - does not require the priest to be within range
       and does not prohibit him from casting other spells
     Mind Blank - works only on the caster
     Protection from Fire - does not actually have different effects
       depending on who the recipient of the spell is
     Remove Fear - has a 30-foot radius, duration is 1 turn
     Rigid Thinking - area of effect is any one creature
     Skull Trap - has a 10-foot radius of damage
     Skull Trap - addendum to spell description:
       Resting or leaving the area the Skull Trap is in will make it
       disappear harmlessly.
     Spike Stones - has a 15-foot radius, duration is 15 rounds
     Static Charge - does 2-16 + 1-8/level damage
     Stinking Cloud - duration is 1 turn
     Strength - description should read as follows:
       Upon application of this spell the target's strength is magically
       increased by an amount depending on its class.  Clerics and
       Thieves gain 1-6 points, Fighters gain 1-8 points, and Mages gain
       1-4 points.  For Fighters only, all points above a strength of 18
       are converted into a 10% bonus for each extra point, to a maximum
       of an 18/00 strength.  For other classes 18 strength is the
       maximum.
     Sunray - description should read as follows:
       Sunray (Evocation,Alteration)
       Level: 7
       Sphere:  Sun
       Range: Sight of Caster
       Duration: 4 rounds
       Casting Time: 4
       Area of Effect: 15-foot radius
       Saving Throw: None
       This spell allows the caster to evoke a dazzling beam of light from
       the sky that lasts 4 rounds. Creatures in the area of effect must
       make a saving throw vs. spells or be blinded for 1-3 rounds.
       Undead or fungoid creatures in the area of effect also take 8-48
       points of damage (half damage if they make a saving throw vs.
       spell).
     Symbol of Hopelessness - duration is 2 turns, save is at -2 penalty
     Web - duration is 15 rounds

2d. Design Notes

   NPCs are sometimes removed from the game world.
     NPCs in the game often need to become inactive to preserve the
     integrity of the storyline.  These characters will attempt to
     leave the current area they are in via an exit.  If they cannot
     find one, we remove them from the map and they effectively vanish.
     This is not a bug - just how we have dealt with the need to remove
     them.
   NPCs initiating dialog with Invisible/Stealthed characters.
     You will find that some NPCs in the game will initiate dialog when
     you should not be seen by them.  In order to ensure that the
     player receives all critical game dialog, all game critical dialog
     will be received.
   Items transferred to the ground.
     If your character's inventory is full, and an NPC gives you an
     item, you will be given a message that the NPC gave you the item
     and a message that your inventory is full and the item has fallen
     to the ground.  You will have to find space in your inventory and
     pick it up manually.
   Trolls
     Trolls will not die unless they are killed with fire or acid.  PCs
     and summoned monsters may continue to attack a troll once it has
     been knocked unconscious because their AI does not recognize that
     the troll is not dead.  You should manually instruct them to attack
     different targets.
   Multiplayer Dialogue
     In multiplayer games, all players must see all dialogue.  This is
     to ensure that all players don't miss any critical game dialogue
     or lose sync with other players.

===========================================================================
3.  TROUBLESHOOTING

3a. Tweaking Performance

   Increasing Performance:
   1.  Translucent Shadows.  In the options menu under 'Graphics', turn
       off translucent shadows.  Turning this off will cause all shadows
       to appear solid, rather than blending a dark shadow onto the
       background.
   2.  Translucent Animations.  In the options menu under 'Graphics',
       turn off translucent animation.  This will make all spell
       animations solid, which is not as nice looking, but it will speed
       up the game.
   3.  Static Animations.  In the options menu under 'Graphics', turn off
       static animations.  This will stop things like torch flame or
       animated water from being drawn.  This should result in a speed
       increase.
   4.  Character Movement Sounds.  In the options menu under
       'Sound/Character Sound', turn off Character Movement Sounds.
   5.  Other Audio.  Turning off any of the audio will result in a
       performance increase.  Moving the sliders in the options menu
       under 'Sound' all the way to the left will completely disable the
       playing of these sounds.
   6.  Virtual Memory.  WE DO NOT RECOMMED ADJUSTING YOUR VIRTUAL MEMORY.
       Icewind Dale will eagerly use up any Virtual Memory (hard drive)
       and non-Virtual Memory (RAM) you allocate to it.  If you choose to
       add more memory to your system, or increase the size of your
       Windows swap file, the game speed MAY increase.  However, as you
       increase your Virtual Memory, expect longer clearing times to
       remove this 'Virtual Memory' from the hard drive after the game is
       terminated.

   Things that will Decrease Performance:
   1.  Brightness/Contrast.  Adjusting the default settings for these
       options (located in the options menu under 'Graphics') will result
       in a performance hit.  If you find the game is too dark, we
       suggest adjusting your monitors brightness.
   2.  DirectX Hardware Calls.  In the options menu under 'Graphics'
       there are three toggles for various 'BLTS'.  Enabling these will
       result in a (sometimes drastic) performance hit.  We recommend
       enabling these only if you have graphics glitches that you have
       been unable to resolve.
   3.  Running the game in Windowed Mode.
       Running the game in a Window on your desktop will decrease the
       overall game performance.


3b. Known Problems

   Loading Bar Stalls
     After loading about 10% of a level the loading bar will stall on
     some low end systems for as much as 30 seconds before resuming.
     This occurs during a decompression portion of the level loading.
     On most systems this will not even be noticable, taking only a
     few seconds, but on some low end systems, especially those with
     low memory, it can appear to hang when in fact it is still
     loading and will resume in a short time.
   Sound Errors
     Some testers with Aureal sound cards experienced sound errors
     and glitches while testing with EAX turned on.  We recommend not
     using EAX if you are using an Aureal sound card.
   Graphic Errors
     Some video cards may experience graphics glitches while playing
     the game.  These problems are caused by DirectX Hardware Calls to
     your video card that are not functioning.  Software renderers for
     all of these calls have been written to allow people to play even
     with drivers that are not 100% compatible with the DirectX
     standards. You should enable a software renderer for these calls
     if you have the most recent drivers for your video card and are
     still experiencing problems.  Using the software renderer will
     probably fix the graphic glitches but WILL result in a
     performance hit.  The options are available in the options menu
     under 'Graphics'.

     The following list describes the known graphics glitches and which
     Call should be disabled to fix them.
     Disable:                     For:

     Software Transparent BLT-
                                  -green boxes surrounding any object in
                                   the game
                                  -a box surrounding mouse cursor

     Software Mirror BLT-
                                  -animations appearing 'reversed'
                                  -Fog-of-War appears in a 'checkerboard'
                                   pattern
                                  -fog-of-War has 'spiky' edges

     Software Standard BLT-
                                  -vertical lines down the game screen
                                  -the game Cursor leaves 'artifacts' of
                                   itself on the game screen
                                  -any other non-resolved graphics problem

   Minimizing Icewind Dale
     If you minimize Icewind Dale using either Alt-Enter or Alt-Tab (and
     then bring it back up by left clicking on the minimized
     application), the sound effects for the game will stutter, loop,
     and skip.  This is caused by a lack of resources available to
     Icewind Dale after you go from full screen to a minimized screen,
     and it will correct itself after a short period of time. If you
     minimize Icewind Dale and then bring it back up, the game may run
     more slowly for a time - this is caused by the game re-accessing
     resources that become tied up by minimization. Running the game in
     a window may result in lower performance overall.
   'Always On Top' Programs
     In most cases when Icewind Dale is run while other programs with
     an 'always on top' feature are running, the other program will
     interfere with the graphics of Icewind Dale.  If you are going to
     play Icewind Dale, we recommend closing any of these programs
     or switching off the 'always on top' feature.
   Quick Weapon Switching
     If you use Range scripts for your characters, they will switch to
     their most powerful melee weapon.  This may cause your character to
     change from one melee weapon to another under certain
     circumstances. Most powerful melee weapon is the one delivering
     the most damage.

   Multiplayer:
   Summoned and Charmed Creatures
     If you save Icewind Dale with summoned creatures, when you reload
     they will be controlled by the host.  If you charm a creature, the
     charmed creature will be controlled by the host.
   Failure to Connect
     Icewind Dale will sometimes display a "Connection Failed" message
     when you are attempting to connect and are suffering from slow ping
     times.  This could happen as often as 1 in 4 times if your ping
     time is greater than 500ms.  Try again and you will connect.
   IPX Protocol Selection
     If you don't have an IPX protocol selected the IPX protocol
     may show up as available because of the way the game checks for
     the protocol in DirectX 7.  You will not be able to start a game
     without actually having the protocol however, and you will
     recieve an error.  If you recieve an 'unable to connect'
     message, please check all of your protocols to make sure they are
     installed correctly.
   Proxy Servers
     If your Internet connection is through a Proxy Server, Icewind Dale
     may not be able to connect to other Multiplayer games.  Try
     disabling Winsock 2 support (use Winsock 1.X instead) and this MAY
     help.
   Minimizing Icewind Dale During Loading or Play
     Using Alt-Tab to minimize Icewind Dale during Game Creation or Area
     Loading may cause the application to either hard lock or terminate.
     If possible, don't do this.  Using Alt-Tab or minimizing Icewind
     Dale during play will cause all other players to pause and can
     create sync errors if left unattended for extended periods of time.
   Character Doesn't Appear
     In a multiplayer game, if the host is controlling more than one
     character(s), and Alt-Tabs during an area transition, the secondary
     character(s) will not appear until the host restores the game.
     This cannot be resolved as the character data cannot be
     transferred to other game machines if the host machine is not
     active.
   Running Windows in less than 16-bit color (65536 colors).
     Icewind Dale will give you an error if you attempt to run it in
     either 16 color or 256 color mode.  On some low end systems we
     have experienced crashes of the game executable when returning
     to Windows.  This shouldn't cause any problems, but we recommend
     against running the game if you are ever in 16 color or 256 color
     mode.

   3D Acceleration: Graphical Glitches and Crashes
     Many older 3D cards and even a few fairly recent cards displayed
     graphical glitches when playing in 3D mode and some occasionally
     caused game crashes.  Voodoo card users should ensure that 'use
     3DFX' is checked in the config program if they choose to run the
     game in 3D mode.  If you experience any problems running in 3D mode
     we recommend reverting to 2D mode while playing Icewind Dale.

   NT 4.0: Screen-Saver
     While running under Windows NT 4.0 with Service Pack 3, we have
     experienced intermittent problems with Screen Savers.  You can
     disable screen savers while playing Icewind Dale by running the
     Configuration program and selecting the "Disable Screen Savers"
     under the Options tab.

3c. Updates

   If necessary, patches may become available for the product that add
   functionality or correct bugs.  These updated versions will be made
   available at the Interplay site at http://www.interplay.com.

===========================================================================
4. INTERPLAY CUSTOMER SERVICE INFORMATION

   This information is only valid in North America.

   TECHNICAL SUPPORT TROUBLESHOOTING DOCUMENTS ONLINE!
   Interplay Productions Technical Support now offers troubleshooting
   guides with complete installation and setup instructions as well as
   information that will help you overcome the most common difficulties.
   If you have access to the World Wide Web, you can find these at:

        www.interplay.com/support/

   Here you will find troubleshooting information on as well as
   information on regular system maintenance and performance.

        DirectX                 www.interplay.com/support/directx/
        Joysticks               www.interplay.com/support/joystick/
        Modems and Networks     www.interplay.com/support/modem/

   (For game-specific information and additional troubleshooting, visit
   our main page at www.interplay.com)

   If you have questions about the program, our Technical Support
   Department can help. Our web site contains up-to-date information on
   the most common difficulties with our products, and this information
   is the same as that used by our product support technicians. We keep
   the product support pages updated on a regular basis, so please check
   here first for no-wait solutions:

        www.interplay.com/support/

   If you are unable to find the information you need on our web site,
   please feel free to contact Technical Support via e-mail, phone, fax,
   or letter. Please be sure to include the following information in your
   e-mail message, fax, or letter:
        Title of Game
        Computer manufacturer
      * Operating system (Windows 95, Windows NT, Windows 98, etc.)
        CPU type and speed in MHz
        Amount of RAM
        Sound card type and settings (address, IRQ, DMA)
        Video card
        CD-ROM
        Mouse driver and version
        Joystick and game card (if any)
        A copy of CONFIG.SYS and AUTOEXEC.BAT files from your hard drive
        A description of the problem you're having
   If you need to talk to someone immediately, call us at (949) 553-6678
   Monday through Friday between 8:00AM-5: 45PM, Pacific Standard Time
   with 24 hours, 7 days a week support available through the use of our
   automated wizard.   Please have the above information ready when you
   call. This will help us answer your question in the shortest possible
   time. When you call you will initially be connected with our automated
   wizard.  For information pertaining to your specific title, press "1"
   on the main menu and listen carefully to all prompts.  All titles are
   listed alphabetically. After you have selected your title, the most
   common difficulties will be listed.  If the difficulty you are having
   is not listed or you need additional assistance, you may press "0" on
   your games main menu, and you will be transferred to a Technical
   Support Representative.  No hints or codes are available from this
   line.   You must call Interplay's HINT Line for hints, tips, or codes
   at 1-900-370-PLAY (1-900-451-6869 $1.25 in Canada only). You must be
   18 years +, have a touch-tone phone, and the cost is $0.95 per minute.

        Interplay Entertainment Corp. Support Fax: (949) 252-2820
        Interplay Entertainment Corp. Technical Support
        16815 Von Karman Avenue
        Irvine, CA  92606
        HOW TO REACH US ONLINE
        INTERNET E-MAIL: support@interplay.com
        WORLD WIDE WEB: www.interplay.com
        FTP:    ftp.interplay.com

===========================================================================
5. EUROPEAN INFORMATION

   This information is not valid in North America.

   Technical Support
   Thank you for purchasing this product If you are experiencing
   difficulties with this title, please take advantage of the following
   product support. Please note that all our operators only speak English
   and that we are unable to give gameplay hints through our Technical
   Support number.

   Technical Support :    0207 551 4266
   Fax :                  0207 551 4267
   Internet :             customer_support@vie.co.uk
                          (please the game title as your subject heading)
   World Wide Web:        www.vie.co.uk and www.interplay.com
   Address :              Customer Services Department
                          Virgin Interactive Entertainment Europe Ltd.
                          74a Charlotte Street
                          London
                          W1P 1LR

   Warranty
   In the unlikely event of a software fault please return the complete
   package, with your receipt, to the original place of purchase.
   Interplay disclaims all responsibility for incidental or consequential
   damages. These statements do not affect your statutory rights.

   If you do telephone, please be sitting in front of your computer (if
   possible) and be sure to provide us with as much information as
   possible. Make sure to note the exact type of hardware that you are
   using in your system, including:

   *    Speed and Manufacturer of your Processor.
   *    Make and Model of your Sound Card and Video Card.
   *    Make and Model of your CD-ROM drive.
   *    Amount of RAM present.
   *    Any additional Hardware and Peripherals.
   *    Information contained in your Config.Sys and Autoexec.Bat files.

   Note: If you have any problems in obtaining any System Information
   please consult your System supplier. It is extremely important that you
   have the information above at hand when you call.

   When contacting us by post, ensure you include the Title & Version of
   the game, a detailed description of the problem you are experiencing
   and the exact type of hardware that you are using.

   When sending us a fax, please remember to leave your fax machine
   switched on and ready to receive. If you are using a Telephone/Fax
   system please make sure that the Fax connection is enabled. Ensure to
   include your name, a return Fax number with the area code and a Voice
   number so we can contact you if we experience problems when trying to
   Fax you back.

===========================================================================
6.  PATCH INFORMATION


* VERSION 1.01 BETA *

NOTE: This patch is considered BETA and has not received a complete 
Quality Assurance test cycle.  We do believe it will help out with several 
bugs that existed in the release version.  An official patch will be 
released shortly.  We do not believe that it will create new problems, nor
will it conflict with the final patched version.  

NOTE FOR MULTIPLAYER GAMES:  If this patch is installed, you will not be
able to play multiplayer games unless the other players are also using
this version.  We highly advise checking back every few days for the
official patch release.

Below is a list of the fixes / modifications made in this patch:

- Fixed a minor problem with Therik's dialog.
- Fixed some display problems during the final conflict and end game.
- Fixed a potential crash when killing Frost Giants.
- Potential fix for a rare problem with small, unpassable areas left when
  monsters are killed.
- Potential fix for unsync'd doors during multiplayer games.
- Greatly improved framerate of static steam animations.
- Fixed other small miscellaneous bugs.
- Fixed problem with priest spell Cloak of Fear: In some cases, it would
  not go away after death.
- Fixed problem with wizard spell Identify: Conjurers were not able to
  memorize or write the spell.


===========================================================================
7.  LEGAL

SOFTWARE USE LIMITATIONS AND LIMITED LICENSE

General Product License. This copy of Icewind Dale (the Software) is
intended solely for your personal noncommercial home entertainment use.
You may not decompile, reverse engineer, or disassemble the Software,
except as permitted by law. Interplay Productions and Bioware Corp.
retain all right, title and interest in the Software including all
intellectual property rights embodied therein and derivatives thereof.
The Software, including, without limitation, all code, data structures,
characters, images, sounds, text, screens, game play, derivative works
and all other elements of the Software may not be copied, resold, rented,
leased, distributed (electronically or otherwise), used on pay-per-play,
coin-op or other for-charge basis, or for any commercial purpose. Any
permissions granted herein are provided on a temporary basis and can be
withdrawn by Interplay Productions at any time. All rights not expressly
granted are reserved.

MODEM AND NETWORK PLAY. If the Software contains modem or network play,
you may play the Software via modem transmission with another person or
persons directly without transmission through a third party service or
indirectly through a third party service only if such service is an
authorized licensee of Interplay. For the purposes of this license, a
third party service refers to any third party service which provides a
connection between two or more users of the Software, manages, organizes,
or facilitates game play, translates protocols, or otherwise provides a
service which commercially exploits the Software, but does not include a
third party service which merely provides a telephonic connection (and
nothing more) for modem or network play. Authorized licensee services are
listed on the Interplay Productions World Wide Web Site located at
http://www.interplay.com. This limited right to transmit the Software
expressly excludes any transmission of the Software or any data streams
thereof on a commercial basis, including, without limitation,
transmitting the Software by way of a commercial service (excepting those
specific commercial services licensed by Interplay) which translates the
protocols or manages or organizes game play sessions. If you would like
information about obtaining a pay-for-play or commercial license to the
Software, please call Interplay Productions in the US at +(949) 553-6655.

ACCEPTANCE OF LICENSE TERMS. By acquiring and retaining this Software,
you assent to the terms and restrictions of this limited license. If you
do not accept the terms of this limited license, you must return the
Software together with all packaging, manuals and other material
contained therein to the store where you acquired the Software for a full
refund.

===========================================================================
Icewind Dale:  Developed and (c)1999-2000 Interplay Entertainment Corp.
All Rights Reserved. Baldur's Gate, Forgotten Realms, the Forgotten
Realms logo, Advanced Dungeons & Dragons, the AD&D logo, and the TSR logo
are trademarks of TSR, Inc., a subsidiary of Wizards of the Coast, Inc.,
and are used by Interplay under license.  All Rights Reserved.  BioWare,
the BioWare logo and The BioWare Infinity Engine are the trademarks of
Bioware Corp.  All Rights Reserved. Interplay, the Interplay logo, Black
Isle Studios, the Black Isle Studios logo, and "By Gamers. For Gamers."
are trademarks of Interplay Productions. All Rights Reserved.
Exclusively licensed and distributed by Interplay Productions.  All other
trademarks and copyrights are property of their respective owners.
===========================================================================

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