Empire Earth 
PATCH 1.0.4.0 README
November 6, 2001

[ To read this file, select Edit/Word Wrap from the menu above ]

TABLE OF CONTENTS

[1] WHAT THE PATCH FIXES
[2] HOW TO INSTALL THE PATCH
[3] ADDITIONAL INFORMATION
[4] CONTACTING SIERRA

[1] WHAT THE PATCH FIXES
====================================

For more information regarding known issues, technical support solutions, and recommended video drivers, visit the Empire Earth website at: http://www.empireearth.com

Game Stability Solutions:

> Fixed a crash when players were scrolling along the edge of the map.
> Fixed a crash that could occur upon exiting the Civilization Builder.
> Fixed a crash that could occur if the chat window was brought up twice.
> Fixed a crash that would result from excessively long chat messages.
> Fixed a crash that could occur if a target Cyber was both being converted and time warped at the same instant.

Other Resolved Issues:

> Fixed a bug that prevented the right ctrl key from being registered properly.
> Fixed a building hit point calculation bug that would result from the destruction of a player's Ishtar Gates.
> Fixed a few random map issues that would result in uneven player start position with the Plains map.
> Fixed a bug where the game audio would sometimes cease to play.
> Fixed a bug where the computer player AI could sometimes build over its pop cap.
> Fixed a couple issues that could result with players losing their connection upon game start.
> Improved granularity of the mouse - increased the top speed while also better handling accuracy issues on fickle mice.

International Version Issues:

> Fixed a bug where the @ symbol could not be entered on some non-English keyboard layouts.
> Fixed a bug where the random map generator would fail on non-English language systems.


[2] HOW TO INSTALL THE PATCH
====================================

From your Start Menu, go to the "Empire Earth" menu and select "Update Empire Earth".  This utility will allow you to download and install the latest patch for your version of Empire Earth.  You must be connected to the internet for this utility to work.  If you are behind a firewall and unable to download the patch, click "Configure Proxy" to try to remedy the problem.

Once the patch is downloaded, it will attempt to locate your copy of Empire Earth on your hard drive.  You can also choose an alternate directory to install the patch.

Upon successful completion of the installation, you can restart Empire Earth.

If you are still having difficulties, visit the forums at http://www.empireearth.com/ for additional support.


[3] ADDITIONAL INFORMATION
====================================

Please visit the Empire Earth website at http://www.empireearth.com/ for the latest information regarding Empire Earth.


[4] CONTACTING SIERRA
=======================


A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States	

U.S.A. Sales Phone: (800) 757-7707
International Sales:  (425) 746-5771 
Hours: Monday-Saturday 7AM to 11 PM CST,
Sundays 8 AM to 9PM CST 
FAX: (402) 393-3224	
	
Sierra Direct				
7100 W. Center Rd			
STE 301				
Omaha, NE  68106			

United Kingdom

Vivendi Universal Interactive Publishing UK Ltd.  	
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00,
or £7.00 outside the UK. Add "ATTN.: Returns."

2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom		

France

Vivendi Universal Interactive Publishing France 
Vente par Correspondance 
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 941 VELIZY-VILLACOUBLAY CEDEX
France

Téléphone : 01 30 67 90 53 
Du lundi au jeudi, de 9h00 à 18h00
Le vendredi, de 9h00 à 17h00
Fax : 01 30 67 90 94


Germany

Vivendi Universal Interactive Publishing Deutschland GmBH 	
Tel: 018050 / 774353
Montag - Freitag von 8.30 Uhr - 22.00 Uhr
sowie Sa. von 9.30 Uhr - 19.00 Uhr
Fax: 018050 / 32936

Postfach 1111
55253 Budenheim	
Deutschland	


On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:	  GO FRSIERRA
Internet USA:		  http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:  	  http://www.sierra.fr
Internet Germany:	  http://www.sierra.de
	
Disk and Manual Replacement :
Please refer to the Technical Support Policy.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line				
Technical Support
P.O. Box 85006			
Bellevue, WA 98015-8506	

Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m.  PST 
Fax:   (425) 644-7697

http://www.sierra.com
support@sierra.com


United Kingdom

Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via the Internet.

Vivendi Universal Interactive Publishing UK Ltd. 	
2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom	

Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603

http://www.sierra-online.co.uk


France

Vivendi Universal Interactive Publishing France
Support Technique
32, Av de l'Europe 
Bât Energy 1 
78 941 VELIZY VILLACOUBLAY CDEX
France

Téléphone : 0 891 670 800 (0,22 euro/mn)
Serveur vocal 24H/24 et 7J/7
Techniciens du Lundi au Vendredi de 8H00 à 21H00 
Samedi, Dimanche et jours fériés de 10H00 à 18H00
Fax : 01 30 67 90 65

Courrier électronique : support@sierra.fr
http://www.sierra.fr


Germany

Vivendi Universal Interactive Publishing Deutschland GmBH 
Technischer Kundendienst
Paul-Ehrlich-Straße 1
D-63225 Langen		
Deutschland				

Tel: (0) 6103-99-40-940
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-188
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain
Vivendi Universal Interactive Publishing España  
C/ Nuestra Señora de Valverde, 23 
28034 MADRID
España (Spain)


Teléfono: 91 735 34 37
Lunes a Viernes de 9:30 a 15:00 y de 16:00 a 18:30
Fax: 91 735 32 34
Soporte@vup-interactive.es
www.vup-interactive.es


Italy

Contattare il vostro distribotore.	


C) Sierra Warranty & Legal Information
-----------------------------------
Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.

Copyright (2001 Sierra On-Line, Inc.)