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Die Hard: Nakatomi Plaza
Readme File
June 11th, 2002
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About This Document:

Thank you for purchasing Die Hard: Nakatomi Plaza.

This document contains last-minute information about the Die Hard: Nakatomi Plaza and other information about the program not found in the Help Files.  This README file includes information that pertains to general problems and questions you may have concerning the game or your computer. Should you experience any problems with the Die Hard: Nakatomi Plaza, please refer to this file for additional help on answering questions about the game and solving technical difficulties.

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		    	TABLE OF CONTENTS

		I.	SYSTEM REQUIREMENTS
		II.	VERSION UPDATES
		III.   	USING THE INVENTORY
		IV.	NOTES
		V.	VIDEO CARDS
		VI.	KNOWN ISSUES
		VII.	CONTACTING SIERRA
	               

I. SYSTEM REQUIREMENTS
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1.0 Minimum Requirements
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For Windows 95/98/ME :
Pentium II/400 MHz or equivalent processor
64 Megs RAM
660MB Hard Disk Space
SVGA, high-color (16-bit)
16-bit DirectX 8-compatible sound card
Direct 3D Compatible 3D Graphics Accelerator capable of multitexturing and with at least 16 megabytes of video RAM.


For Windows 2000/XP :
Pentium II/400 MHz or equivalent processor
128 Megs RAM
660MB Hard Disk Space
SVGA, high-color (16-bit)
16-bit DirectX 8-compatible sound card
Direct 3D Compatible 3D Graphics Accelerator capable of multitexturing and with at least 16 megabytes of video RAM.


DirectX 8.0a or Higher
http://www.microsoft.com/directx

1.1 Recommended Specifications
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PIII/700 or above
256 megabytes of RAM
860MB Hard Disk Space
SVGA, true-color 32 Bit Color
16-bit DirectX 8-compatible sound card
Direct 3D Compatible 3D Graphics Accelerator capable of hardware accelerated transformation and lighting, and with at least 64 megabytes of video RAM.

II. VERSION UPDATES
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Version 1.01
[5.1.02]

Bug Fixes:
_______

- Fixed view model problem with the ATI Radeon 8500 video card.

Version 1.02
[6.11.02]

Bug Fixes:
_______

- Fixed Powel in police car problem with the ATI Radeon 8500 video card.

III. USING THE INVENTORY
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Die Hard: Nakatomi Plaza revolves around a primary and secondary weapon slot.

To switch weapons simply push your default Primary or Secondary selection.  The HUD will change allowing you to use you mouse wheel (default) to select a different weapon.  Pushing the fire key selects the weapon for usage.

IV. NOTES
_______________________________________________________________________

If you are experiencing poor performance or a low frame rate, Lower the Music Volume to Zero, then exit out of the game and then restart.

V. VIDEO CARDS
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ATI Technologies 

Radeon 
- Many of the HUD's will not look visually complete.  The fix however is not supported by the retail drivers that come with the video card.  The latest drivers at http://www.ati.com for any of the Radeon card series does have a fix for this issue.  
- Users may experience graphical glitches during.  Character eyes may appear to have no texture (white).

Once the drivers are installed:
- Go to the display settings and click advanced under settings
- Click on the Direct3D tab
- Click on Alternate Pixel Center
- This will require restarting the computer before it takes effect.

VI. KNOWN ISSUES
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Joystick Compatibility: Die Hard: Nakatomi Plaza has limited joystick support, we have tested this product with many controllers, about 40% will work properly. Please visit the Die Hard Nakatomi Website for further updates for a possible fix.

User with ATI Rage Fury 128 with Windows 2000 may experience crashes. We will be looking into this. Please visit the Die Hard Nakatomi Website or the ATI website for further updates for a possible fix.

Die Hard: Nakatomi Plaza on the web:
http://diehard.sierra.com

ATI on the web:
http://www.ati.com

User with 64 MB of system memory: you may experience the first line of dialogue out of sync with the subtitles.

Nvidia Video Cards 
GeForce 3 - Many of the HUD's will not look visually complete.  The fix however is not supported by the retail drivers that come with the video card.  The latest drivers at http://www.nvidia.com for any of the Geforce card series does have a fix for this issue.  
Once the drivers are installed:
- Go to the display settings and click advanced under settings
- Click on the Geforce3 tab
- Click on Additional Properties
- Click on Quincunx Antialiasing(tm)

Windows2000
User may experience keys that may seem to be stuck down on the keyboard(sticky keys) , please make sure service pak 2 has been installed

VII.CONTACTING SIERRA
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A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
_______________________________________________________________________
United States	

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (310) 649-8008 
Hours: Monday-Friday 8AM to 5PM PST 
	
Sierra Entertainment	
6060 Center Drive
6th Floor
Los Angeles, CA 90045

http://www.sierra.com			

United Kingdom

Vivendi Universal Interactive Publishing UK Ltd.  	
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00,
or £7.00 outside the UK. Add "ATTN.: Returns."

2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom		

France

Vivendi Universal Interactive Publishing France 
Vente par Correspondance 
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 941 VELIZY-VILLACOUBLAY CEDEX
France

Téléphone : 01 30 67 90 53 
Du lundi au jeudi, de 9h00 à 18h00
Le vendredi, de 9h00 à 17h00
Fax : 01 30 67 90 94


Germany

Vivendi Universal Interactive Publishing Deutschland GmBH 	
Tel: 018050 / 774353
Montag - Freitag von 8.30 Uhr - 22.00 Uhr
sowie Sa. von 9.30 Uhr - 19.00 Uhr
Fax: 018050 / 32936

Postfach 1111
55253 Budenheim	
Deutschland	


On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:	  GO FRSIERRA
Internet USA:		  http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:  	  http://www.sierra.fr
Internet Germany:	  http://www.sierra.de
	
Disk and or Manual Replacement:		

Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra Warrantee Returns
4247 South Minnewawa Ave.
Fresno, CA  93725

Vivendi Universal Interactive Publishing International
Sierra CD/Doco Replacement
4247 South Minnewawa Ave.
Fresno, CA  93725				
		
NOTE: To replace your CD(s) please send only the damaged CD and copy of your dated receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the CD(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or CD.  Payment should be made at the time of your request.  Sorry, no credit cards.	

* Returns to this address valid in North America only.

B) TECHNICAL SUPPORT
_______________________________________________________________________
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (310) 649-8033, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra Entertainment		
Technical Support
4247 South Minnewawa Avenue
Fresno, CA 93725

Main: (310) 649-8033
Monday-Friday  8:00 a.m. - 4:45 p.m. PST
Fax:  (310) 258-0755
	
http://www.sierra.com
support@sierra.com


United Kingdom

Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via the Internet.

Vivendi Universal Interactive Publishing UK Ltd. 	
2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom	

Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603

www.vivendi-universal-interactive.co.uk


France

Vivendi Universal Interactive Publishing France
Support Technique
32, Av de l'Europe 
Bât Energy 1 
78 941 VELIZY VILLACOUBLAY CDEX
France

Téléphone : 0 891 670 800 (0,22 euro/mn)
Serveur vocal 24H/24 et 7J/7
Techniciens du Lundi au Vendredi de 8H00 à 21H00 
Samedi, Dimanche et jours fériés de 10H00 à 18H00
Fax : 01 30 67 90 65

Courrier électronique : support@sierra.fr
http://www.sierra.fr


Germany

Vivendi Universal Interactive Publishing Deutschland GmBH 
Technischer Kundendienst
Paul-Ehrlich-Straße 1
D-63225 Langen		
Deutschland				

Tel: (0) 6103-99-40-940
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-188
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain
Vivendi Universal Interactive Publishing España  
C/ Nuestra Señora de Valverde, 23 
28034 MADRID
España (Spain)


Teléfono: 91 735 34 37
Lunes a Viernes de 9:30 a 15:00 y de 16:00 a 18:30
Fax: 91 735 32 34
Soporte@vup-interactive.es
www.vup-interactive.es


Italy

Contattare il vostro distribotore.	


C) Sierra Warranty & Legal Information
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You are entitled to use this product for your own use, but may not copy, reproduce, translate, publicly perform, display, or reduce to any electronic medium or machine- readable form, reproductions of the software or manual to other parties in any way, nor sell, rent or lease the product to others without prior written permission of Sierra.  You may use one copy of the product on a single computer.  YOU MAY NOT NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN ONE COMPUTER AT THE SAME TIME.
UNAUTHORIZED REPRESENTATIONS: SIERRA WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE THE TERMS OF THIS WARRANTY.
IMPLIED WARRANTIES LIMITED: EXCEPT AS STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Die Hard Nakatomi Plaza TM & ©2002 Twentieth Century Fox Film Corporation.  All rights reserved. 