SWAT3 Tactical GOTY 2.1.0.0 Beta Update
Readme File
October 24th, 2001

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TABLE OF CONTENTS

[1] MINIMUM REQUIREMENTS
[2] HOW TO INSTALL THE UPDATE
[3] GAME FIXES
[4] GENERAL GAME ISSUES
[5] CONTACTING SIERRA

[1] MINIMUM REQUIREMENTS
====================================
This update requires SWAT3 version 2.0.0.0 or higher.


[2] HOW TO INSTALL THE UPDATE
====================================
To install the update double-click the file "swat3_21up_us.exe". The installer will detect the directory you installed to and copy the files needed to that directory.


[3] GAME FIXES
====================================
1. Server to Client connection removed. The game was experiencing connection issues when the host tried to connect to a client who was behind a firewall, NAT or proxy server.

2. Host Peer-to-peer validation - If the user is behind a firewall or tries to connect to a game before the firewall check is complete they will get a new dialog box pop-up advising them of what to do.

3. Mod crash bug - fixed sound resource crash that could occur when joining a game with user created mod enabled.

4. Mirroring change to address a cheat (not really a cheat) that could allow users to see through doors and walls with the Opti-wand.

5. Element 1-Red 1 could sometimes hear what Element 2-Red 1 is saying, and they shouldn't be able to.

6. Loading or joining a custom career without all of the necessary missions installed could result in a crash. Invalid careers are no longer loaded in single player, and show as red in the multiplayer game list.

7. Only used one directory server. Backup directory servers are now called if necessary. 

8. Crash when running scenarios created using the original scenario editor - This can be resolved if the user loads the old scenario into the new scenario editor and saves it again.

9. Renamed "Tier One Pack.zip" to "Tier_One_Pack.zip" to maintain compatability in multiplayer. Enabled mods must be re-selected after running this update.

10. Removed client 'Behind firewall' indicator when joining games.

11. If the host is behind a firewall, a text indicator is added to the end of the game name - because of space limits we only indicate someone is behind a firewall by using the letters FW.

12. Reset deathcam and remote-view cam to 1.7 settings.

13. Added Dispatch audio to the Garage and Autoshop missions.

14. Fixed HQ button not appearing in Last Man Standing debrief screen in internet games. 


[4] GENERAL GAME ISSUES
=======================
1. Windows ME: in some cases, clicking the "Ping" button for a game immediately after returning from the Debrief screen may cause a "Socket IP Bind Error". This is specific to the Windows ME operating system. If you recieve this error, restart the game and avoid pinging games immediately after exiting the Debrief screen (wait a minute or so). 

2. Occasionally, you may experience a brief "hang" while the game list refreshes after clicking the Ping button. Also, some games may return "N/A" for a ping count. This is due to a slight delay between a multiplayer game being cancelled by the host and the master server list being refreshed. 


[5] CONTACTING SIERRA
====================================

A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States	

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (425) 746-5771 
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010	
	
Sierra Direct				
P O Box 629001
El Dorado Hills, CA 95762-9972		
		
Email: customer.support@sierra.com
http://www.sierra.com


United Kingdom

Vivendi Universal Interactive Publishing UK Ltd.
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire			
RG2 0BS United Kingdom		


France

Vivendi Universal Interactive Publishing France
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 140 VELIZY-Villacoubaly
France

Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01-30-67-90-65


Germany

Vivendi Universal Interactive Publishing Deutschland Gmbh.	
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10h - 19Uhr
Fax: (0) 6103-99-40-35

Paul-Ehrlich-Straße la
63225 Langen 
Deutschland



On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:	  GO FRSIERRA
Internet USA:		  http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:  	  http://www.sierra.fr
Internet Germany:	  http://www.sierra.de

Disk and or Manual Replacement:		

Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra On-Line Returns
4247 S. Minnewawa Ave.
Fresno, CA  93725

Vivendi Universal Interactive Publishing International
Sierra On-Line CD/Doco Replacement
4247 S. Minnewawa Ave.
Fresno, CA  93725				
		
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the cd(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd.  Payment should be made at the time of your request.  Sorry, no credit cards.	

* Returns to this address valid in North America only.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line		
Technical Support
4247 South Minnewawa Avenue
Fresno, CA 93725

Main: (425) 644-4343
Monday-Friday  8:00 a.m. - 5:00 p.m. PST
Fax:  (310) 258-0755
	
http://www.sierra.com
support@sierra.com


United Kingdom

Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites.



Vivendi Universal Interactive Publishing UK Ltd.	
2 Beacontree Plaza,			
Gillette Way,			
Reading, Berkshire			
RG2 0BS United Kingdom
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
http://www.sierra-online.co.uk


France

Vivendi Universal Interactive Publishing France
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 140 VELIZY-Villacoublay
France

Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01 30 67 90 65

http://www.sierra.fr


Germany

Vivendi Universal Interactive Publishing Deutschland Gmbh.
Technischer Kundendienst
Paul-Ehrlich-Straße la
63225 Langen 
Deutschland			
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain

Vivendi Universal Interactive Publishing España 
NUESTRA SEÑORA DE VALVERDE Nº 23 
28034 MADRID 
Spain

Tech Support Teléfono: 91 735 24 37

Soporte técnico de lunes a Viernes 
de 09:30 a 15:00 y de 16:00 a 18:30
 

www.havasinteractive.es
Soporte Tecnico: soporte@havasinteractive.es
Comercial: comercial@havasinteractive.es

Italy

Vivendi Universal Interactive Publishing Italia spa
Contattare il vostro distributore.	


C) Sierra Warranty & Legal Information
-----------------------------------
You are entitled to use this product for your own use, but may not copy, reproduce, translate, publicly perform, display, or reduce to any electronic medium or machine- readable form, reproductions of the software or manual to other parties in any way, nor sell, rent or lease the product to others without prior written permission of Sierra.  You may use one copy of the product on a single computer.  YOU MAY NOT NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN ONE COMPUTER AT THE SAME TIME.
UNAUTHORIZED REPRESENTATIONS: SIERRA WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE THE TERMS OF THIS WARRANTY.
IMPLIED WARRANTIES LIMITED: EXCEPT AS STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Copyright (2001 Sierra On-Line, Inc.)  



